The Heirloom Orchardist's products are printed on demand. There's no warehouse full of this wonderful stuff anywhere. This is the only way we can offer such a wide variety of designs that, frankly, most of your neighbors don't want.
We use a fulfillment house called CafePress. CafePress keeps all our documents on file until you place your order. CafePress processes your payment, manufactures the goods, and ships them to you. If there's a problem with your order you contact them directly and they accept the return or replace the item. You will find detailed information is available from the Cafepress pages.
For the most part, once you've placed your order you deal directly with CafePress rather than with the Heirloom Orchardist. But every now and then, if you do feel there's a problem you may want to contact directly so we can also inquire on your behalf. In fact we encourage you to drop us a line anyhow if you'd like our occasional updates about HeirloomOrchardist.com.
About the Designs:
All our designs are based on surviving examples of vintage graphics from our own collection. They are created at a resolution of 200 DPI using scanned images.
We take a lot of care in selectively retouching these images. The amount of retouching varies from piece to piece because we try to decide what is most appropriate in each case. These objects are quite old and are often worn. They may have tears and dog-eared edges, even rips and abrasion. Often, the age shown by these “defects” is important to the character of the piece.
We always try to establish that the work we base these designs on has reverted to the public domain before we restore it. Prior to the late 1970's copyrights had to be renewed every twenty-eight years, and could be renewed only a limited number of times; so when an organization or company went out of business these copyright renewals often lapsed. In other cases the work was so old when it came up for renewal that a company didn't feel that it was worth the cost. Could we have missed something? It's possible. If you believe you know of evidence that one of these designs is not "orphaned", as it seems to be, then please contact us and let us know where you think we've gone wrong.
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